We all want happy patients because they generate referrals. Make sure you’re in touch with your patients and their needs so you can improve patient satisfaction. There’s an easy, low-cost (or free!) way to do just that.
In 2013, Medical Group Management Associates published a report stating 80% of “better performing” practices used patient satisfaction surveys.
Fortunately, we don’t have to guess if our patients are happy or how we can help improve patient satisfaction. We can go straight to the source and ask! Your patients are a gold mine of data. They can help you improve your practice in ways that matter the most to them.